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Frequently asked questions
Honey
Beeswax & Products
Beekeeping Questions
Orders & Delivery
Yes.
Our honey is taken straight from the hive and handled as gently as possible. We don’t overheat it or process it heavily, because we want to keep it as close to how the bees made it as we can.
Sometimes you’ll see it set or crystallise — that’s completely natural, especially in a product like ours.
Both come from the same hive — just seasonal dependent and then handled differently.
Runny honey stays liquid and pours easily.
Soft set honey is gently crystallised to give a smooth, spreadable texture.
Neither is better — it just depends how you like it.
Just keep it somewhere cool and out of direct sunlight.
No need for the fridge. A cupboard is perfect.
If it sets, that’s completely normal — just warm it gently if you prefer it runny.
It’s just what real honey does.
Because we don’t strip or over-process it, the natural sugars will slowly form crystals over time. Some honeys do it faster than others depending on the flowers the bees have been working.
If it sets, a warm (not hot) bowl of water will gently bring it back.
Nothing is added, nothing is taken away.
We get asked this a lot.
Some people choose local honey because it contains pollen from nearby plants, but everyone is different and experiences vary.
We always say: enjoy it as a natural food first.
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