We currently deliver to the UK ONLY

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Parcel size:-

 

• Standard delivery £3.95 through Royal Mail

• It will take approximately 48hrs to process your order ready for dispatch as we handmake your order

• Your order will be delivered in approximately 3-5 working days thereafter, postage will be delivered by royal mail as second class 

• Should you decide to cancel your order after it has been dispatched before arriving to you it is then up to the customer to pay for any fees included in the returns, after then receiving your order back to us we will only refund the original order value and no postage costs.

• Should your items ordered arrive damaged please email us to arrange either a refund or a replacement

• Should your order not arrive ( please allow up to 10 working days due to Christmas period when the postal service is very busy) ) we will keep in contact with you so please contact us within 5 working days to notify us that your parcel hasn't arrived so we can begin to track your order in the system and get back to you with an update as soon as we have information.  We are unable to issue any refunds or replacements of missing parcels until 14 days after 

  dispatch. 

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We personally hand craft all our beeswax items so larger orders may take 48hrs to make, and another 24hrs to dispatch, please be aware of this when placing your order. Please refer to guidelines above for further information on delivery as these are the terms of the courier.

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 Collection is available from events or from our workshop ( appointment required)

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