What data we collect
The personal data we collect from you includes:
questions, queries or feedback you leave, including your email address if you contact Stax Of Wax Ltd
your address for orders.
your email address and subscription preferences when you sign up to our email alerts and or membership information on how you use the site, using cookies and page tagging techniques
We use Google Analytics software to collect information about how you use our website and how the website performs during your visit.
This includes IP addresses or data given by google from your device settings The data is anonymized before being used for analytics and web performance processing.
Google Analytics processes anonymized information about:
the pages you visit on Stax of Wax Ltd
how long you spend on each Stax of Wax Ltd page
how you got to the site
what you click on while you’re visiting the site
We do not store your personal information through Google Analytics
(for example your name or address).
We will not identify you through analytics information, and we will not combine analytics information with other data sets in a way that would identify who you are.
However signing up to our membership allows us to see your name and any email you have been sent, but not how you interacted with it
Why we need your data
We collect information through Google Analytics to see how you use our website here at Stax Of Wax Ltd
make sure it is meeting the needs of its users
make improvements, for example improving site search, products
to send your order
to contact you should you order be delayed or out of stock
We also collect data in order to:
gather feedback to improve our services and products
respond to any feedback you send us, if you’ve asked us to
send email alerts to users who request them
allow you to access our services and make transactions
Our legal basis for processing your data
The legal basis for processing personal data in relation to site security is our legitimate interests, and the legitimate interests of our users, in ensuring the security and integrity of Stax of Wax Ltd
The legal basis for processing anonymised data for Google Analytics is your consent.
What we do with your data
The data we collect is not to
sell or rent your data to third parties
share your data with third parties for marketing purposes
use your data in analytics
We will share your data if we are only required to do so by law - for example, by court order, or to prevent fraud or crime.
How long we keep your data
We will only retain your personal data for as long as:
it is needed for the purposes set out in this document
the law requires us to
We will keep your email data until you unsubscribe or inform us to delete your details by email.
Where your data is processed and stored
To make sure that your data is as safe as possible at all stages, both while it’s processed and when it’s stored only one personal has access.
All personal data is stored by wix Data collected by Google Analytics may be transferred outside the EEA for processing.
How we protect your data and keep it secure
We are committed to doing all that we can to keep your data secure. We have set up systems and processes to prevent unauthorised access or disclosure of your data
We also make sure that any third parties that we deal with keep all personal data they process on our behalf secure.
You have the right to request:
information about how your personal data is processed
a copy of that personal data
that anything inaccurate in your personal data is corrected immediately
You can also:
raise an objection about how your personal data is processed
request that your personal data is erased if there is no longer a justification for it
ask that the processing of your personal data is restricted in certain circumstances
If you have any of these requests, get in contact with us we are always happy to help
Links to other websites
Following a link to another website
Contact us or make a complaint
Contact us at
Changes to this policy
LAST UPDATED 01/12/21.