What data we collect

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The personal data we collect from you includes:

• questions, queries or feedback you leave, including your email address if you contact Stax Of Wax Ltd

• your address for orders.

• your email address and subscription preferences when you sign up to our email alerts and or membership information on how you use the site, using cookies and page tagging techniques

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We use Google Analytics software to collect information about how you use our website and how the website performs during your visit.

This includes IP addresses or data given by google from your device settings  The data is anonymized before being used for analytics and web performance processing.

Google Analytics processes anonymized information about:

• the pages you visit on Stax of Wax Ltd

• how long you spend on each Stax of Wax Ltd page

• how you got to the site

• what you click on while you’re visiting the site

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We do not store your personal information through Google Analytics  

(for example your name or address).

We will not identify you through analytics information, and we will not combine analytics information with other data sets in a way that would identify who you are.

However signing up to our membership allows us to see your name and any email you have been sent, but not how you interacted with it

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Why we need your data

We collect information through Google Analytics to see how you use our website here at Stax Of Wax Ltd 

• make sure it is meeting the needs of its users

• make improvements, for example improving site search, products

• to send your order

• to contact you should you order be delayed or out of stock

• to give you updates on products or services

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We also collect data in order to:

• gather feedback to improve our services and products

• respond to any feedback you send us, if you’ve asked us to

• send email alerts to users who request them

allow you to access our services and make transactions

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Our legal basis for processing your data

The legal basis for processing personal data in relation to site security is our legitimate interests, and the legitimate interests of our users, in ensuring the security and integrity of Stax of Wax Ltd

The legal basis for processing anonymised data for Google Analytics is your consent.

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What we do with your data

The data we collect is not to

• sell or rent your data to third parties

• share your data with third parties for marketing purposes

• use your data in analytics

We will share your data if we are only required to do so by law - for example, by court order, or to prevent fraud or crime.

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How long we keep your data

We will only retain your personal data for as long as:

• it is needed for the purposes set out in this document

• the law requires us to

We will keep your email data until you unsubscribe or inform us to delete your details by email.

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Where your data is processed and stored

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To make sure that your data is as safe as possible at all stages, both while it’s processed and when it’s stored only one personal has access.

All personal data is stored by wix Data collected by Google Analytics may be transferred outside the EEA for processing.

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How we protect your data and keep it secure

We are committed to doing all that we can to keep your data secure. We have set up systems and processes to prevent unauthorised access or disclosure of your data

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We also make sure that any third parties that we deal with keep all personal data they process on our behalf secure.

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Your rights

You have the right to request:

• information about how your personal data is processed

• a copy of that personal data

• that anything inaccurate in your personal data is corrected immediately

You can also:

• raise an objection about how your personal data is processed

• request that your personal data is erased if there is no longer a justification for it

• ask that the processing of your personal data is restricted in certain circumstances

If you have any of these requests, get in contact with us we are always happy to help

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Links to other websites

 

Stax of Wax Ltd does contain links to other websites, however this privacy policy only is protected by our website not other websites.

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Following a link to another website

If you go to another website from this one, read the privacy policy on that website to find out what it does with your information.

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Contact us or make a complaint

Contact us at

staxofwaxltd@gmail.com

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Changes to this policy

We may change this privacy policy at any time. In that case, the ‘last updated’ date at the bottom of this page will also change. Any changes to this privacy policy will apply to you and your data

 

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LAST UPDATED 01/12/23