Privacy Policy
Stax Of Wax Ltd- Local Honey and Handcrafted Beeswax Products
Stax Of Wax Ltd
Last Updated: 24/02/2026
Stax Of Wax Ltd is committed to protecting and respecting your privacy.
This policy explains how we collect, use and protect your personal data when you visit our website or purchase from us.
1. Who We Are
Stax Of Wax Ltd is the data controller responsible for your personal data.
Contact: staxofwaxltd@gmail.com
2. The Data We Collect
We may collect and process the following personal data:
Information you provide to us:
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Name
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Billing and delivery address
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Email address
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Telephone number (if provided)
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Order details
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Subscription preferences
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Enquiries, feedback or messages you send to us
Information collected automatically:
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IP address
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Browser type and device information
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Pages visited and time spent on pages
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How you arrived at our website
This information is collected via cookies and analytics tools.
3. How We Use Your Data
We use your data to:
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Process and fulfil your orders
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Communicate with you about your order
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Provide customer support
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Send marketing emails (if you have opted in)
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Improve our website and user experience
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Comply with legal obligations
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Prevent fraud or misuse of our website
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4. Our Legal Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
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Contract – to process and deliver your orders
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Consent – for marketing emails and analytics cookies
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Legitimate interests – to improve our website and prevent fraud
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Legal obligation – where required by law
You may withdraw consent at any time.
5. Google Analytics
We use Google Analytics to understand how visitors use our website.
Google Analytics collects anonymised usage data, which may include IP address and device information. This helps us analyse website performance and improve our services.
We do not use analytics data to identify individuals.
Data collected via Google Analytics may be processed outside the UK or EEA. Where this occurs, appropriate safeguards are in place.
You can control analytics tracking via our cookie consent banner.
6. Email Marketing
If you subscribe to our mailing list, we will use your email address to send you updates, offers or product news.
You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.
We do not sell or rent your data to third parties.
7. Data Sharing
We may share your data with trusted third parties where necessary to operate our business, including:
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Payment processors
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Delivery providers (e.g. Royal Mail)
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Website hosting provider (Wix)
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Email marketing platforms
We only share the data necessary for them to provide their services.
We may also disclose data where required by law.
8. How Long We Keep Your Data
We retain personal data only as long as necessary:
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Order data: up to 6 years for tax and accounting purposes
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Marketing data: until you unsubscribe
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Enquiries: as long as necessary to resolve the matter
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9. Data Security
We take appropriate technical and organisational measures to protect your personal data.
Our website is hosted on Wix, which provides secure data storage and encrypted connections.
Access to personal data is restricted to authorised personnel only.
10. Your Rights
Under UK data protection law, you have the right to:
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Access your personal data
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Request correction of inaccurate data
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Request erasure of your data
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Restrict processing
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Object to processing
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Data portability
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Withdraw consent
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Lodge a complaint with the Information Commissioner’s Office (ICO)
You can contact us at staxofwaxltd@gmail.com to exercise your rights.
You also have the right to complain to the Information Commissioner's Office (ICO) if you believe your data has been mishandled.
11. International Transfers
Some of our service providers (such as Wix or Google) may process data outside the UK.
Where this occurs, appropriate safeguards are in place in accordance with UK GDPR.
12. Cookies
We use cookies to improve your experience and analyse website usage.
You can manage your cookie preferences via our cookie consent banner.
For more information, please see our Cookie Policy.
13. Links to Other Websites
Our website may contain links to external websites. We are not responsible for the privacy practices of other websites.
14. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page.
The following links explain how to access cookie settings in various browsers:
To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.